Maybe we are starting the obvious, but
we know that Canadians like to have fun too (can you say
“understatement”?). The good news is that almost all of the great stuff
on the
eFamilyFun website can be shipped to Canada ( chemicals are
restricted). In fact, over 8 percent of
the traffic on our site is from Canada, so we have become experts in
all aspects of getting our inventory to your Canadian doorstep. You
also have your own email address which is Canada@efamilyfun.com
First things first: Our toll free
number works in Canada too. If you have any questions, please feel free
to give us a call at 1-877-358-5579 and we will give you the same great
service that we give your American cousins. Now the particulars:
1) Most of our items ship duty free
into Canada, but there are a few exceptions. After making your
selection, please contact us about your item(s) to determine the
specific duty status. Some we will know as a matter of course, others
we will need to check with our broker and get back to you. You can
contact us at 1-877-358-5579 or Canada@efamilyfun.com and we will reply
promptly.
2) Our free shipping offers do not
extend into Canada, but there is typically only a nominal surcharge for
shipment into most Canadian metropolitan areas. Please
contact us at 1-877-358-5579 or Canada@efamilyfun.com so we can
determine the appropriate up charge for your selected items.
3) Although most items are duty
free, there are still cross border requirements for paper work to be
filed. These charges are based on several flat fees. For larger items
that ship by truck, we have
combined these fees into one total flat fee of usd 87.00 . For smaller
items that ship via UPS, these fees are levied via UPS and will
vary based on the value of your shipment. UPS will collect these fees directly from you PRIOR to delivery.The breakdown of fees charged
by UPS can be seen heresubject to change without notice. Whether by truck or UPS, all of the
fees from our perspective are just passthrough, so
please dont hate us!
4) The last item is everyone’s
favorite; TAXES. There is a general vat tax and then there are
different
provincial taxes. These should be known to you and will be the same as
what you would pay irrespective of the origin or seller. These can be
seen here
in detail, subject to change without notice. In keeping with
Canadian law, we need to collect these taxes as part of the sale on
large items that ship by truck. For smaller items, UPS will collect
prior to delivery. Taxes are calculated against your pre tax subtotal.
Since our site can not calculate the different provincial taxes, we
will need to take all Canadian orders by telephone.
5) To summarize : For truck
shipments we will provide
you with one price that will include your item(s), duty paid ( if any)
, any associated freight premium , customs clearance fees and
taxes paid. For package goods that ship via UPS we will give you a
price that includes your item(s) and the associated shiping cost.
Duties (if any) taxes and customs clearance will be sperately levied by
UPS and will be due to THEM prior to delivery. Please call us at
1-877-358-5579 or email us at
Canada@efamilyfun.com and we will prepare a quotation for your specific
requirement.