Shipping Info

UPS Shipping Options

UPS Ground

UPS Ground provides day-specific delivery to destinations in the U.S.On-schedule Delivery to U.S. Addresses. Prompt, dependable, low-cost ground delivery makes UPS Ground an excellent choice. Guaranteed day of delivery to all 50 states and Puerto Rico

UPS Next Day Air

Have it in your hands by tomorrow morning.  UPS Next Day Air® features fast, reliable delivery to all 50 states and Puerto Rico, making it the right choice for all overnight shipments. Guaranteed on-time delivery by 10:30 a.m., 12:00 noon, or the end of next business day depending on location. Saturday Delivery by 12:00 noon or 1:30 p.m. Some shipments to Alaska and Hawaii require additional time in transit. Some shipments to and from certain locations may require additional time in transit.

UPS 3 Day Select

UPS 3 Day Select is the smart choice for time-sensitive packages on a cost-sensitive budget. Guaranteed Three-day Delivery. UPS 3 Day Select® offers the ideal mix of economy and guaranteed on-time delivery. Guaranteed delivery within three business days to and from every U.S. address in the 48 contiguous states

UPS 2nd Day Air

UPS 2nd Day Air allows you to save on packages that don't require "overnight" delivery. Guaranteed Second-day Delivery. Use UPS 2nd Day Air® as an economical alternative for time-sensitive shipments that do not require overnight or morning service. Guaranteed delivery to all 50 states and Puerto Rico by the end of the second business day. Deliveries to certain locations in Alaska may require additional time in transit.

UPS Standard to Canada

Prompt, dependable, low-cost ground delivery makes UPS standard to Canada an excellent choice. Please note that customer is responsible for any VAT, duties or other customs charges. Transit times may need to be adjusted to accommodate customs clearance.

Truck Shipping Options for Heavy Items:

Curb Side Delivery

This is our basic delivery option for heavy shipments. We typically ship in 2 to 4 days, with transit times varying by the delivery location. The delivery will be curbside, meaning the driver will stop at the closet curb near the delivery location. The driver will bring the item to the rear of the truck but it is the recipient’s obligation to get the item off of the truck and to the final set up location. Drivers do help sometimes, but they are NOT obligated to. Please make sure that you have sufficient help at receipt to handle your item.

Curb Side Delivery with Liftgate

This delivery option is the same as curbside except the truck is equipped with a lift gate that will lower the item to the ground. At the point, the customers obligations will be the same as basic curb side.

Inside Delivery any Room

A two person delivery service that includes inside placement of the cartons in the room of your choosing, subject to a limit of two flights of stairs maximum. Cartons will NOT be unpacked or removed.

Inside Delivery any Room and remove Packaging

A two person delivery service that includes inside placement of the cartons in the room of your choosing, subject to a limit of two flights of stairs maximum. Cartons will be unpacked and debris will be removed.

Deliver and Install

A two person delivery service that includes inside assembly of your item in the room of your choosing. This is subject to a limit of two flights of stairs maximum and 30 minutes assembly. Cartons will be unpacked and debris will be removed.

Deliver and Install Pool Tables and Greenwich shuffleboard

Installation of these items requires additional time and personal. These services are therefore priced accordingly.  Typically your items will be delivered to the installer who will then bring them to their final location. This does vary by location, however, and there are regional installers who require that you take curb side delivery of the item before they arrive. In either case the installer will then move the components into the room where it will be assembled, put together the item completely and remove any packaging materials.

** IMPORTANT  -  Please Read Carefully **

Inspect Your Shipment

All shipments are insured against freight damage.  It is extremely important that you inspect your shipment for possible damage resulting from shipping.  If you notice damaged cartons or merchandise, you must notify the driver immediately and note the damage on any paper work you are required to sign.   Failure to do so will result in the forfeiture of your rights to claim damages and have your order replaced at no charge.   Please notify us immediately by calling 1-877-358-5579 after you have signed with exception for your shipment.  We will immediately resolve the issue, which may include sending replacement parts or reshipping your order.

Tracking Numbers

Once your order has shipped, you will be sent a tracking number and carrier name so you can track the shipment.